Shipping Policy

General Delivery Terms

Delivery is available within Australia only. International delivery is not available from Dekor&More. Please allow up to 5 business days for your order to be dispatched. Once dispatched, an email with tracking information will be sent shortly afterward. If tracking numbers are not updated, please contact us at Admin@dekorandmore.com.au. Orders are processed for delivery on working days only (Monday through Friday, excluding public holidays).

• This time will vary with the availabilities of products. If there are any concerns regarding dispatch times, please contact us prior to purchasing.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? 

After the parcel is dispatched from our warehouse, the delivery times are as follows.

STANDARD DELIVERY TIMES
NSW	Metro	Up to 2 business days
	Country	Up to 5 business days
Interstate	Metro	Up to 3-6 business days
	Country	Differs depending on location
EXPRESS DELIVERY TIMES	N/A	Next business day delivery after dispatched for selected areas.

For additional information please click this link: Australia Post delivery speeds & coverage

Please note that express delivery is not offered by default as a shipping option. If you require express delivery, please email Admin@dekorandmore.com.au for enquiries.

 

FREE DELIVERY TERMS

Free delivery on orders of $150 or over. Excludes all furniture items and selected wall clocks, wall art, cushions, stools and selected large item.

 

DELIVERY ADDRESS

Goods will be delivered to the shipping address specified on the order. In instances where the shipping address is an office address, shared house or apartment, the courier will make reasonable attempts to contact you however, you agree that we may deliver to an individual at the delivery address and will be able to rely on that individuals’ instructions as if they were your own.

Upon checking out online, please review the product details to determine if larger items require self-assembly. Unpacking, assembly and installation fees are not included as part of your delivery fee.

Couriers reserve the right to not deliver an order if it is believed that the address is not secure. If there are any issues with your order, a Dekor&More representative will contact you.

MULTI-ITEM DELIVERY

Dekor&More may dispatch a multi-item order from different locations at different times depending on stock availability. In the instance that Dekor&More splits a delivery, the customer will not be charged for any additional deliveries. 

 

DELIVERY IN PEAK TRADE AND SALE PERIODS

Please note that during busy sale periods, delivery of orders may take longer due to the high volume of orders.

Dekor&More endeavours to have your items shipped as soon as possible.